INTERNATIONAL CANDIDATES ONLY

We are seeking an IT Assistant to support our lead Systems Architect in maintaining and enhancing a full-stack solution that automates personal injury demand writing. This role is ideal for a technically capable skilled who enjoys hands-on support, system monitoring, documentation, and assisting with AI-driven and cloud-based tools in a growing legal technology environment.

The IT Assistant will help with system maintenance, troubleshooting, testing, and operational support across OCR pipelines, AI workflows, and internal platforms.

Responsibilities:

• Assist in maintaining OCR pipelines used to extract data from medical and legal documents

- Support testing and monitoring of LLM-based workflows for demand drafting
- Help manage user access, permissions, and basic features within the client portal and dashboards
- Assist with API integrations and data flow troubleshooting across platforms
- Monitor system performance and report issues to the lead IT/Systems Architect
- Support data security best practices and compliance requirements, including HIPAA-related safeguards
- Assist with documentation of systems, workflows, and technical procedures
- Provide general IT and technical support to internal team members

Requirements:





• 1–3 years of experience in IT support, technical assistance, or junior engineering roles
- Basic familiarity with OCR tools, AI systems, or data processing workflows
- Working knowledge of Python or JavaScript (basic level acceptable)
- Familiarity with cloud platforms (AWS, Azure, or GCP) is a plus
- Understanding of APIs, system integrations, or databases at a foundational level
- Strong problem-solving skills and ability to follow technical instructions
- Good written and verbal communication skills in English
- Ability to work remotely and collaborate with a distributed team

Nice to Have:

• Exposure to legal tech, healthcare data, or regulated environments
- Experience assisting with AI tools, automation, or data pipelines
- Familiarity with system monitoring or documentation practices
- Desire to grow into a more advanced technical or engineering role

This is a remote role open to international candidates with competitive compensation based on experience. This position offers hands-on exposure to advanced AI systems and legal technology while working closely with a senior technical leader in a fast-growing environment.

📌 IT Assistant - INTERNATIONAL (Mumbai)
🏢 The Firm Exp.
📍 Mumbai