Company Description ELIVAAS is a hospitality brand redefining luxury stays through curated homes, trusted service, and seamless guest experiences across India’s leading destinations. With a verified portfolio of over 650 luxury villas, farmhouses, and apartments, ELIVAAS serves more than 100,000 travelers and maintains a strong record of guest satisfaction, reflected in its high percentage of 5-star reviews. The company offers fully serviced, design-forward homes for holidays, workcations, and celebrations, supported by 24/7 on-ground care and concierge-led bookings. ELIVAAS also partners with homeowners to monetize and manage second homes through end-to-end support in revenue, operations, staffing, and property care, powered by technology and hospitality expertise. Recognized for excellence in homestays, ELIVAAS focuses on trust, attention to detail, and consistently high standards of comfort and care.
Role Description The Front Office Associate is a full-time, on-site role based in Karol Bagh, responsible for delivering a welcoming and efficient experience to guests and visitors.
Responsibilities include greeting guests on arrival, managing check-in and check-out processes, handling inquiries in person and over the phone, and maintaining a professional and organized reception area. The role involves coordinating with internal teams for room readiness, addressing guest requests or concerns promptly, and ensuring accurate documentation and records for bookings and guest information. The Front Office Associate will also support basic administrative tasks, manage appointments when needed, and uphold ELIVAAS’s standards of hospitality and service at the front desk.
Qualifications
Robust customer service skills, with a focus on guest satisfaction and professional front-office interaction.
Proficiency in phone etiquette and reception duties, including managing calls, messages, and visitor queries.
Experience handling check-in and check-out procedures, reservation coordi
📌 Front Office Associate (India)
🏢 Elivaas
📍 India