International Sales & Business Development / Executive

Grainville India is a fast-growing rice processing and export company. Supplying premium Indian rice to buyers across the Middle East, Africa, Europe, USA, and other global markets.

We are looking for a Telecalling / Customer Support Executive who will support our international sales team through calling, follow-ups, customer coordination, and CRM updates. This is a non-target-based role, focused on communication, coordination, and support—not direct sales closure.

Role Summary

- Handle outbound and inbound calls with international buyers and prospects

- Support sales and export teams through regular follow-ups and customer coordination

- Act as a communication bridge between buyers, sales team, and internal departments

- Maintain accurate customer records and call updates in CRM

Industry & Role Details

- Industry: Rice Export / Food Processing / Agro Commodities

- Functional Area: Customer Support / Sales Support

Requirements

Key Responsibilities

- International B2B sales calls to overseas buyers (importers, distributors, wholesalers).

- Lead generation and order conversion for rice export products.

- Follow-up with international buyers via calls, WhatsApp, and email.

- Explain rice varieties, specifications, packaging options, pricing, payment terms, and shipment details.

- Maintain and update Zoho CRM with leads, follow-ups, and buyer communication.

- Prepare and manage Excel sheets for buyer database, sales pipeline, and lead tracking.





- Coordinate with shipping lines, freight forwarders, inspection agencies, and internal teams.

- Handle buyers across multiple international time zones.

- Ensure accurate reporting, follow-ups, and sales documentation.

Candidate Profile

- Experience in international
- sales / export sales of rice or food/agro commodities (mandatory).

- Strong English communication skills (spoken and written).

- Comfortable with cold calling and proactive sales outreach.

- Working knowledge of Zoho CRM, MS Excel, and export sales processes.

- Experience dealing with importers, distributors, traders, and wholesalers.

- Target-driven, disciplined, and detail-oriented.

Industry & Role Details

- Industry: Food Processing / Rice Export / Agro Commodities

- Functional Area: Sales / Business Development

- Role Category: International Sales Executive

- Employment Type: Full Time, Permanent

Why Join Grainville India

- Growing export-focused organization

- Direct exposure to global buyers and markets

- Competitive salary+ incentives/ Long-term growth for high performer

Benefits

Company Address

Address : Office Number: 519, 5th Floor, Sun city Success Tower, Golf Course Extension Road, Sector 65, Gurugram, Haryana, India.

Employee Benefits

- Salary Growth

- Growth opportunities

- Paid Leave

- Medical Benefits

- Provident Fund (PF)

- Leave Encashment

For Quick Response

Mobile: +91 92203 41005

Email : [email protected]

📌 International Business Development Executive (Gurugram)
🏢 Grainville India
📍 Gurugram