WHO WE ARE LOOKING FOR

Nike is seeking a Senior Director of Observability Engineering to lead and grow our observability engineering organization based in Bengaluru, India, serving Nike teams around the world. This role is responsible for defining strategy, scaling platforms, and driving operational excellence for how Nike observes, monitors, and operates its global digital ecosystem.

You are a senior technology leader with proven experience running enterprise‑scale observability platforms, building and leading large global teams from India, and partnering effectively with senior stakeholders across geographies. You bring deep technical credibility, solid people leadership, and a bias for execution in complex, always‑on environments.

This role reports into senior technology leadership and operates as a critical India-based leadership pillar for Nike’s global observability and reliability strategy.

WHAT YOU WILL WORK ON
- Own and execute Nike’s global observability strategy from India, spanning metrics, logs, traces, and operational intelligence.
- Lead the design,



deployment, and continuous evolution of enterprise observability platforms supporting thousands of services and large‑scale telemetry volumes.
- Establish and enforce engineering standards, reference architectures, and best practices for instrumentation, telemetry pipelines, data quality, and cost governance.
- Drive global adoption of modern observability practices, including OpenTelemetry (OTel) instrumentation and standardized telemetry pipelines.
- Provide senior leadership oversight for incident management and operational excellence, using PagerDuty, ServiceNow, and AIOps platforms to improve MTTR, availability, and resiliency.
- Partner closely with global Platform Engineering, SRE, Cloud Infrastructure, and Product Engineering leaders across regions.
- Represent observability and operational health at executive forums, providing insights through business‑ready dashboards, analytics, and operati

📌 Senior Director of Observability Engineering , ITC (Bengaluru)
🏢 Nike
📍 Bengaluru