Overview

Payments Product Analyst will provide operational, product and project support for improving end-to-end payments processes. Areas of focus include, but are not limited to, handling clients funding escalations to a full resolution, assessing the industry for potential new opportunities, onboarding, maintaining, and optimizing current and existing vendors, enhancements to existing products, operational processes and workflows, support for development of current funding channels and back-office tools and liaising with vendors and other internal departments for reconciliation. The ideal candidate will have strong problem-solving and prioritization skills, working knowledge of payment processing and financial operations and good relationship management skills.

Responsibilities
- Learn various banking systems and payment methods to facilitate all functions of Payment Operations, becoming a subject matter expert within the organization
- Keep up to speed with the latest payment industry trends within trading, retail and wider payments world
- Identify potential new vendors,



run vendor selection processes, and onboard payment relate vendors, including commercial negotiations
- Manage ongoing vendor relationships, including assessing performance and costs and managing renewals
- Work with stakeholders across businesses including Client Management, Commercial, Compliance, Financial Operations, Legal, Product and Technology from multiple locations around the world.
- Work closely with client facing teams to address payment-related client inquiries
- Ensure issues are identified, tracked, reported and resolved in a timely manner, whilst looking to identify wider trends
- Support internal stakeholders in all payment related tasks such as daily reconciliations, payments for vendor services, audit, payment data analysis, etc.
- Make sure all internal payment setup is correct
- Proactively working individually or with stakeholders to identify and drive opportunities for improvem

📌 Specialist/ Payments Analyst (Bengaluru)
🏢 Stonex
📍 Bengaluru