​​​​​ Job Title: Pre-Sales Unit Lead

Experience: 4–7 Years

Industry: Real Estate / Inside Sales / Customer Engagement

Role Summary

Lead and manage the Pre-Sales function, ensuring high-quality lead qualification, accurate customer communication, and effective site visit generation. Own the early home-buyer journey—from first contact to confirmed site visit—setting up strong, well-prepared handovers to the Sales team.

Key Responsibilities

- Lead, coach, and monitor a team of Pre-Sales Executives

- Ensure accurate lead qualification based on customer needs

- Drive site visit scheduling, confirmations, and conversions

- Share correct project, pricing, and availability information

- Track KRAs/KPIs including response time, site visits, and conversions

- Maintain robust CRM hygiene and reporting discipline

- Reduce no-shows through effective follow-ups

- Coordinate closely with Sales, CRM, and Marketing teams

Key Skills & Competencies

- Strong leadership and team management skills

- Excellent communication and customer engagement ability

- Process-driven, detail-oriented, and CRM-savvy

- Data-driven approach to performance improvement

- Customer-first, solution-oriented mindset

Experience & Background

- 4–7 years in Pre-Sales / Inside Sales / Customer Engagement

- Prior team-handling experience preferred





- Real estate exposure is an advantage (not mandatory)

- Hands-on experience with CRM systems (Zoho or equivalent)

What Success Looks Like

- High lead qualification quality

- Strong lead-to-site visit conversion

- Improved response TAT and reduced no-shows

- Consistent CRM accuracy and follow-through

CTC

Commensurate with experience and aligned with industry standards; performance-linked growth opportunities.

About the Company

Our client is a well-established real estate developer based in East Bengaluru, known for delivering thoughtfully designed, premium residential communities since 2014. The company has successfully completed multiple projects, all fully sold out without any focused brand marketing—driven largely by referrals and repeat buyers. With 1,000+ resident families across five communities and a strong development pipeline, the organization is recognized for its build quality, mindful pricing, and customer-first philosophy.

Nearly 60% of first-time buyers have reinvested, reflecting strong trust and long-term relationships. The company follows a people-first culture where employees are brand custodians and customers are brand ambassadors, offering professionals a reliable and growth-oriented work setting.

📌 Inside Sales, Pre-Sales Lead (Resedential Real Estate) (Bengaluru)
🏢 The Search House
📍 Bengaluru