Company:
Mercer

Description:

Marsh is seeking candidates for the following position based in the Pune office.

Senior Specialist - Claims Services (C2)

What can you expect:
- Excellent exposure to complex & diverse claims handling.
- Chance to enhance Claims knowledge and understanding & build on client management skills.
- Experience and explore change initiatives as teams are undergoing migration
- Exposure to people management.
- As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role.
- Within the first 30 days, we expect you to gain good understanding of the role and requirement that it entails. Within 60 days, attain competency & have a good understanding of process and systems & finally within 90 days be able to handle the claim processing with limited support.

We will count on you to:
- Client Service Management
- Bordereau reconciliation,



Claim investigation and preparation for submission to markets and recording same on system.
- Submission of Claim Advices and Collections to the market. Monitoring responses from Carriers and XCS and follow up as necessary.
- Liaison with TPAs, Carriers, XCS & Internal Stakeholders
- Liaise with client to resolve all queries which may delay in paying funds on time.
- Provide ideas and suggestions for improving working methods taking into account client and member experience, where appropriate implement and document to line manager for adoption across the business.
- Provide support and technical expertise in delivering ad-hoc client requests.
- Compliance, Regulatory and Procedural Responsibilities
- Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company
- Appropriate usage of Marsh Speciality's systems to monitor, record and retain information
- Demonstrate clear understand

📌 Senior Analyst (Pune)
🏢 Marsh Mclennan
📍 Pune