About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. We offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview

The Account Manager will ensure response and resolution of numerous customer issues to achieve the highest level of satisfaction and product understanding for HireRight's clients. The role requires interaction with various customer contacts to facilitate problem resolution and escalate issues to appropriate personnel within HireRight.



The Account Manager works with the HireRight Team to proactively monitor issues and improve HireRight product/service delivery prior to customer impact.

Responsibilities

Acting as the day to day contact for a client or a number of clients; developing, managing and enhancing recent and existing client relationships to ensure client retention, revenue and growth as well as promoting HireRight and its services through excellent customer service.

Client Care Responsibilities:
- Acting as a dedicated Account Manager responsible for overall relationship, growth, retention and customer support for a number of clients.
- Responsible for the optimization and smooth running of the clients overall screening program.
- Client Liaison – providing candidate/file and company specific information and
progress reports in response to clients’ enquiries / Handling all levels of
enquiries from customers
- Building long term relationships with the assigned clients
- Maintain and improve client satisfac

📌 Account Manager (Bengaluru)
🏢 HireRight
📍 Bengaluru