- Take inbound calls and chats to understand customers' requirements/needs
- Engage with leads over chat/calls/video calls and recommend them the products as per their needs
- Manage the sales pipeline within the CRM and ensure timely follow-ups to drive sales & customer satisfaction
- Work on cross-selling relevant products to the customers in a way to increase the order value
- Help customers with video trials and store trials at the experience store
- Work on coordinating with the support and operations team and deliver a excellent after-sales experience
Requirements
Educational Qualification : Any Graduate
Work Experience : 0 - 1 Year(Freshers are welcome )
Communication Skills : Excellent communication in English & Hindi