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Job Description:
Job Description: Product Architect - GenAI/AI-ML Engineering
Customer-Focused Problem Solving with Practical AI Implementation
Position Overview
We are seeking a Senior Architect with a solid QA mindset and hands-on engineering expertise to drive customer value through strategic application of Generative AI and Machine Learning technologies. This role requires a pragmatic approach to AI implementation—focusing on solving real customer problems and product pain points rather than superficial AI integration for marketing purposes.
The ideal candidate will work across multiple enterprise DevOps product lines (Agile Requirements Designer, Service Virtualization, Test Data Manager, Nolio Release Automation and Continuous Delivery Director) to identify opportunities where AI/ML can deliver measurable business value, design and implement solutions,
and ensure quality through comprehensive testing and validation.
Key Responsibilities
1. Customer Problem Identification & Solution Design
· Analyze customer feedback, support tickets, and product usage data to identify pain points and opportunities for AI/ML intervention
· Conduct root cause analysis of product issues and design AI-powered solutions that address underlying problems
· Design end-to-end solutions that integrate AI/ML capabilities seamlessly into existing product workflows
· Create proof-of-concepts (POCs) to validate AI solutions before full implementation
· Measure and demonstrate ROI of AI implementations through quantifiable metrics (time savings, error reduction, user satisfaction)
2. Hands-On Development & Implementation
· Write production-quality code across multiple technology stacks (Java, Python, TypeScript, C++)
· Implement AI/ML models using frameworks like