Career Category
Engineering
Job Description
ABOUT AMGEN
Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver creative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.
ABOUT THE ROLE
Role Description
This role requires hands-on experience in Salesforce platform development and deployment, including Salesforce Communities and Copado DevOps tools. The candidate will be the go-to technical resource responsible for supporting production and non-production environments, ensuring code quality and platform compliance, and driving continuous improvements in the digital technology ecosystem.

Must-Have Skills




- Provide day-to-day support for production and non-production Salesforce environments within the Global Supply Chain – Customer Experience domain under guidance from senior team members.
- Hands-on experience with the Salesforce Lightning Platform (Aura and/or LWC) and understanding of core Salesforce configuration capabilities.
- Experience with MuleSoft, including supporting upgrades, monitoring APIs and integrations, reviewing logs, and troubleshooting connectivity or data flow issues between Salesforce and external systems.
- Support integrations between Salesforce and external platforms (e.g., AWS, MuleSoft, third-party services) by monitoring jobs, performing initial issue triage, and escalating complex defects as needed.
- Assist in developing and maintaining configured solutions, Visualforce pages, and Lightning components within Service Cloud and Commerce Cloud.
- Participate in proof-of-concept activities and support exploration of emerging capabilities, including AI/ML use cases, under supervision.
- Resolve routine support tickets and defect

📌 Software Development Engineer (Hyderabad)
🏢 AMGEN
📍 Hyderabad