Function

IT
Our Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data.

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

Job description

The Role
- Operate, govern, and continuously improve the CMDB while enabling AI agents / automation that reduces manual CMDB maintenance and improves accuracy.

Key Responsibilities
CMDB Administration & Governance Operations
- Maintain CMDB operational health:
- CI classes, relationships, lifecycle states, ownership fields
- Execute CMDB governance practices:
- certification cycles
- quality dashboards and exception management




- compliance/audit evidence preparation
- Control CMDB changes:
- ensure changes follow standards and do not break reconciliation rules

Data Quality & Hygiene
- Monitor and remediate:
- duplicates, orphan relationships, stale CIs
- inconsistent attributes (manufacturer, model, location, environment)
- Ensure CI quality supports downstream processes:
- incident assignment, change impact, problem RCA, asset/license alignment

AI Agent / Automation Enablement (Core Requirement)
- Configure and maintain AI-enabled workflows such as:
- automated CI enrichment suggestions
- AI-assisted remediation tasks and routing
- intelligent CMDB exception triage
- Support AI governance:
- define what AI agents can/cannot do
- maintain auditability (who/what/when changes occurred)
- ensure secure human-in-loop steps for high-impact actions

Cross-Module Support
- Ensure CMDB supports:
- ITSM flows (incident/change/problem)
- ITAM and SAM a

📌 CMDB Administrator (Nanakaramguda)
🏢 Hitachi
📍 Nanakaramguda