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Job Title: Trade Desk Manager

Function/ Department: Branch Banking

Job Purpose

Managing trade and forex operations for branches and supervise/guide assigned branches in trade transactions. The role will closely collaborate with branches, trade operations, product and compliance teams to process trade transaction effectively for superior customer service.

Roles & Responsibilities:

 Review and process the trade documents submitted by branches as the first level of scrutiny

 Ensure timely and accurate processing of all Trade and Forex operations for assigned branches

 Ensure transaction complies with all the regulatory requirements under the current

RBI and FEMA guidelines in addition to the banks internal policies and procedures

 Exception management, tracking transaction status and timely resolution of queries/

discrepancy raised by trade processing unit

 Ensure all complaints received from clients are handled appropriately and provide resolution within TAT

 Meeting with Key clients and proactively engage with customers on all significant matters

 Good understanding of RBI & FEMA regulations and UCPDC

📌 IDFC First Bank / Trade Desk Manager / Mumbai
🏢 Acura Solution
📍 Mumbai