Manager Operations (Gurugram)

Manager Operations (Gurugram)

17 Aug
|
ElevenX Capital
|
Gurugram

17 Aug

ElevenX Capital

Gurugram

Chief of Staff – QuickLaunch

About QuickLaunch

QuickLaunch is a leading AI-powered Identity and Access Management (IAM) platform built

for higher education and enterprises. Our mission is to simplify access, enhance security,

and empower institutions with cutting-edge identity solutions. Headquartered in the U.S.

with operations in India, QuickLaunch serves 1,000+ institutions globally.

We are looking for a Chief of Staff to partner closely with the CEO and leadership team to

drive strategy, execution, and operational excellence across the organization. This is a

high-visibility role with impact across product, customer success, and global operations.

Key Responsibilities

1. Strategic Planning & Execution

• Partner with the CEO to define and drive company-wide strategic priorities.

• Manage OKR setting, quarterly business reviews, and ensure follow-through on key

initiatives.

• Track and report progress on strategic projects—across product, GTM, and

operations.

2. Cross-Border Collaboration

• Act as a bridge between U.S. and India leadership teams across Product,





Engineering, Customer Success, Sales, and Marketing.

• Manage logistics, agendas, and follow-ups for executive reviews and leadership

offsites.

• Ensure smooth collaboration across time zones and business functions.3. Product & Business Support

• Support leadership in evaluating market trends, competitor positioning, and

customer feedback.

• Help track product adoption, churn, and customer success KPIs—surfacing

insights for leadership action.

• Partner with Product, Engineering, and Support to ensure alignment on delivery and

roadmap execution.

4. Communications & Stakeholder Engagement

• Prepare internal communications, board decks, and investor updates.

• Shape CEO’s external communications—conference talks, blogs, industry

commentary.

• Act as a thought partner to CEO for major announcements, customer interactions,

and strategic partnerships.

5. Operational Excellence

📌 Manager Operations (Gurugram)
🏢 ElevenX Capital
📍 Gurugram

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