Ocean Surcharge Focal role works quite differently from other roles. They are partnering with stakeholders and adding lot of values to business. This needs expertise & technical knowledge. This position also needs good communication & convincing capabilities. This position is an enabler within GSC to support CEN, clusters, sales and other downstream GSC teams. The job is a unique IC role within the pricing portfolio, which involves collaboration, challenging, standardising (where possible). Also, analysis skillset & effective communication using Professionalism, Empathy and Efficiency (PEE) as to ensure an effective service to stakeholders through productive support and positive relations.

Key responsibilities
- Challenge positively and effectively for 'win win' situation.
- Communicate proactively & effectively with various stakeholders (Centre, cluster, sales & GSC downstream team) to ensure compliance to the pricing framework.
- Act as GSC 'go to' person for revenue & contract product management.




- Analyse data pertaining to business and come up with suggestions to add values to business and the outcome (Revenue tapping, Cost saving, improve customer experience, etc..)
- Ensure there is no deviation from the Pricing standards.
- Identify non-compliance and work closely with the stakeholders to fix it.
- Act as consultant in providing surcharge related solutions to complex problems.
- First point of contact for any surcharge related issues.
- The role includes challenging status quo with stakeholders & trying to arrest the revenue leakages and ensure rate availability to customers all time with precisely.
- Drive joint initiatives between GSC and Revenue management (ROM/CPM/ROP/IPM) which should help to achieve organization goals and to build a good rapport.
- Understand Customer’s requirement and focus on customer/revenue outcome.
- High attention to quality - 100% is mandatory.
- Identify and prioritize tasks effectively.
- Timely reporting to Process Manager on

📌 Rate Maintenance Senior Specialist (Chennai)
🏢 Maersk
📍 Chennai