Description

Key Responsibilities:

1. Room Cleaning & Upkeep

- Clean and service guest rooms as per brand standards
- Change bed linen, replenish amenities, and ensure room readiness
- Ensure bathrooms, fixtures, and fittings are clean and functional

2.

Public Area

Maintenance

- Maintain cleanliness of corridors, lobbies, and public areas
- Ensure proper disposal of waste and upkeep of surroundings

3.

Guest

Service

- Respond promptly to guest requests and housekeeping-related queries
- Ensure courteous and professional interaction with guests
- Report any guest complaints to the supervisor

4. Coordination

- Coordinate with Front Office regarding room status updates
- Inform Engineering team about maintenance issues
- Ensure timely room availability for arrivals

5.

Inventory

Handling





- Maintain stock of cleaning supplies, linen, and amenities
- Handle hotel property with care and report any damages

6. Safety & Hygiene

- Follow hygiene, sanitation, and safety standards
- Adhere to hotel policies and procedures
- Use cleaning chemicals and equipment safely

Key Skills & Competencies:

- Basic knowledge of housekeeping operations
- Attention to detail and cleanliness
- Positive communication skills
- Ability to work in shifts and physically active role

Qualifications:

- Minimum 12th pass
- Freshers or 0–2 years of experience in housekeeping preferred

📌 Housekeeping Guest Service Associate - Holiday Inn Express Chennai OMR (India)
🏢 IHG
📍 India