Job Description
Job Title
GBS F&A; Continuous Improvement & Process Transformation – Manager (Black Belt)
Department
Global Business Services (GBS)
Location
Ahmedabad (AHM)
Reporting To
GBS Portfolio Process Transformation Group Lead
Band
B13

Job Purpose
The Manager – CI/ Process Transformation (Black Belt) will lead end‑to‑end Finance & Accounting (F&A;) transformation initiatives within the GBS, delivering measurable business value through productivity, cost optimization, service quality improvement, and digitization.
This role will own and drive a portfolio of high‑impact transformation programs across Finance towers, working closely with Global Process Owners (GPOs), regional finance leaders, digital teams, and GBS operations to embed Lean, Six Sigma, and digital-first ways of working.

Key Responsibilities
1. Portfolio & Program Leadership
- Own and manage the GBS F&A; transformation portfolio across or some of- R2R, S2P, SCM, ATR, Commercial Ops, FPnA towers
- Drive project prioritization based on value impact (cost, productivity, cash, controls), feasibility,



and strategic alignment.
- Establish strong intake governance, value tracking, and advantages realization mechanisms.
- Ensure alignment with enterprise finance strategy, GBS roadmap, and FMCG business priorities.

2. End‑to‑End F&A; Process Transformation
- Lead complex, cross‑regional transformation initiatives across F&A; processes with a strong end‑to‑end and customer‑back mindset.
- Conduct deep‑dive diagnostics using Lean Six Sigma tools (VSMs, DMAIC, root cause analysis, statistical analysis).
- Design and implement sustainable solutions covering process, policy, people, controls, and technology.

3. Digital, Automation & Analytics Enablement
- Partner with Digital / IT / Automation CoEs to identify and implement RPA, workflow, OCR, low‑code, AI/ML use cases within F&A.;
- Embed data-driven decisioning, KPI automation, and performance dashboards into transformed processes.
- Ensure digital initiatives ar

📌 GBS F&A Continuous Improvement (Ahmedabad)
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📍 Ahmedabad