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Here's the JD of Service Coordinator Exp - 6 months to 1 year Male candidate location - Delhi NCR ( Preferable Gurgaon ) 2. Reception Service The reception service will be provided and managed to ensure it meets the business needs of the clients. All services should be carried out in a courteous and timely manner.

The ranges of services that are provided through reception are detailed below:

Reception and security

- Meet and greet clients as they enter and leave the building
- Notify clients of visitor arrival
- Issue permanent and temporary visitor access passes
- CCTV management
- Security equipment operation
- Key issue and control

Conference and Meeting Rooms

- Manage booking and enter into Centre charge
- Manage set-up of rooms and provision of materials
- Manage request for audio-visual equipment
- Manage request for catering and refreshments

Help Desk

- Receive, co-ordinate and monitor all requests for services and assistance
- Provide up-to-date progress of request
- Record the outcome and response time to request

Switchboard Service

- Switchboard operation to receive and transfer all incoming calls
- Assist resident staff with general telephone enquiries

Postal Services

- Receive, sort and distribute incoming client mail to the post boxes
- Sort out and post client outgoing mail - needs to be delivered by the client to reception before 4.30p.m
- Record all post into Centre charge

Courier Services

- Arrange collection of small packages and items of urgent mail for clients
- o Record all items into Centre chargeo Receive incoming courier deliveries for clients
- Record faxes send out by the client and enter into Centre charge

Taxi booking service

- Manage booking of taxi/minicabs to collect clients and visitors
- General Housekeeping – this includes bi-hourly floor checks making sure all floors are maintained to a high level of cleanliness. All kitchen and toilets are clean and tidy and fully stocked.
- Client Services




- Client move in and move out
- Preparation and maintenance of client files
- Client retention
- Client care-building and maintaining client relationships
- Dealing with all client enquiries and taking action
- Secretarial and administrative duties as and when required
- Management and maintenance of showrooms and standard room set up
- General Admin work - this includes general files, typing, collecting invoices, delivery notes and purchase orders. Ensure welcome books are prepared and up to date.
- Stock control and maintenance
- Maintaining coffee and water supplies and ordering when necessary
- Furniture audits
- Marketing/Sales
- Assisting with sales enquiries where possible and passing back information to the sales team
- Assist in viewing by presenting switchboard counsel to potential clients
- Assist in sales packs for BDM/SD’s
- Attending daily, fortnightly and monthly team meetings – some of these may be held outside of normal office hours The details of this role may vary according to company needs and changes - amendments may be made wit hout notice.

Health & Safety

- To ensure that the company’s Health & Safety Policies and Procedures are adhered to and ensure that they are followed in line with the employeesresponsibilities.
- Employees are reminded that they have a legal responsibility to take reasonable care for the heal th and safety of themselves and others by adopting the safe working practices given to them in either written o r verbal communication, such that they do not put themselves, fellow employees, clients or visitors at risk

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- Duty of care for all business users.

General Responsibilities

- Understand and comply with all relevant company rules, agreements, policies and procedures.
- Read and comply with instructions and directions as communicated via signs, notice boards and memos.
- Conduct yourself, at all times, in a professional and responsible manner, promoting a positive and pr oper image in accordance with company standard.

📌 Hiring for Leading companies /Service Coordinator (Delhi)
🏢 Acura Solution
📍 Delhi