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Profile summary:

The Manager (Sales/Customer Acquisition) is to be an experienced business development and sales professional, to lead new customers acquisition initiatives, and will be responsible for supporting the customer acquisition journey, working on customer outreach initiatives, and accelerating the new revenue pipeline. The individual will have the finesse, customer engagement skills, and a demonstrated track record in executing strategic customer acquisition plans to meet budgeted financial performance.

The role aims to accelerate business growth and increasing new revenues, identifying and developing new business opportunities, exploring market potential with limited resources,

aligning products to marketplace requisites, and meeting the changing needs of stakeholders; and focuses on expanding the visibility of the company and its brands. This will be accomplished by understanding the customer journey, from generating leads, to prospecting, proposing, and guiding clients on to right options, for a successful customer acquisition; followed by analysing key performance indicators.

Role and Responsibilities

The role contributes to accomplish the organization’s revenue growth requisites, focusing on acquisition of newer customers and expansion in to newer marketplace segments; accelerating new revenue growth, and expanding markets. Key responsibilities include:

Solutions Selling

- Building relationships of trust with new customers and ably presenting yourself as a thought leader in Digital Payments Processing marketplace with demonstrative aptness for our products, solutions, and services
- Delivering Impactful Presentations for Product Positioning and Pitching, to prospective

Clients and Partners, and to the key decision makers from various teams within the client's organization.

- Mapping customer requirements with products and services and solutioning for customer needs/wants/pain points and pitching the respective product/services




- Liaison between the product management and development teams to deliver any new product features for existing /prospective clients; and update the teams, including customer success team, on Client's feedback of the product/solutions/services and any other market insights
- Working with Cross-functional teams to facilitate requirements gatherings for Client's technical, functional, compliance and InfoSec requirements, and scoping for techno-

commercial proposals, and driving sales closures

Customer Acquisition

- Build a strategy for customer acquisition, for our prioritized products/solutions, with alignment to marketplace demands, needs, wants and/or for solving specified pain points and/or ideating innovative use cases
- Map company’s outreach and sales processes with the customer’s buying processes, with insights and ideation, as regards what skills, knowledge, process, tools, and strategies, are required for our marketing and sales team to increase velocity and conversion rates at each stage in those processes.

Manager (Sales/Customer Acquisition)

- Create customer interest, through pro-active prospecting, to generate leads and influence demand generation to convert prospects to customers; leading to successful newer customer acquisitions

Business Development

- Monitor the marketplace, for opportunities and emerging trends for providing competitive analysis, and insights for market growth strategies/tactics
- Prepare customized proposal preparations in response for RFPs, for bidding activities, and for customer specific proposal requirements




- Participate in contract negotiations; and drive revenue growth initiatives for expanding marketplace potentials and for exploring newer markets
- Engage key stakeholders, build business relationships, across customers, industry forums,

and with regulatory and/or partners agencies, to increase organizational visibility, and have early insights on potential leads for prospecting, and insights on emerging industry trends

General requirements

- Candidates with a B.E./B.Tech. in Computer Science or equivalent, with an MBA or equivalent post-graduation in management, from an institute of repute
- 3 to 5 years of relevant experience in sales, solutions selling, customer acquisition, business development, or similar, with high tech B2B enterprises (preferably last 2 to 3 years with a product-based company in banking/fintech space). A combination of education and experience can be considered for equivalence.
- Is highly organized, team-oriented and detail oriented and demonstrates exceptional communication, interpersonal and presentation skills
- Has experience in building and maintaining strong relationships, while working to mitigate churn and drive engagement and renewals
- Hands-on expertise in building proposals, with exceptional articulation skills using all elements of impactful presentations
- High on initiative and innovation; possesses great collaboration and influencing skills to work with internal and external stakeholders
- Ability to create and track metrics, drive continual improvements, and thus demonstrate constant increases in sales productivity and effectiveness
- Strong analytical skills, with the ability to translate data into insights
- Strong technical acumen and has client-focused solutions experience
- Comfortable in a fast-moving startup environment and can wear many hats in a dynamic environment, and should be tuned to interact externally day in day out

📌 Hiring for Leading companies / Sales Manager (Mumbai)
🏢 Acura Solution
📍 Mumbai