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Leading the change management activities within a structured process framework

Designing the strategic approach to managing change and support operations that fall within the domain of change management

Conduct post-implementation reviews to assess the decisions and performance related to the change request

Document change management processes and change plans

Evaluate all requests for change, assessing risk and impact

Ensure all requests for change are properly classified, recorded, authorized, and closed

Planning, scheduling, managing and chairing weekly change management meetings including CABs

Ensure all changes are properly scheduled and handled

Investigate, collect data, and report on failed and unauthorized changes





Preparation of weekly and monthly Change Management reports or ad-hoc reports as required

At least 8 years of experience performing a Change Management role in an IT service delivery environment

ITIL V3 Foundation certificate or higher

Excellent English language skills (verbal and written)

Valuable presentation skills with ability to present material clearly and concisely

Team player

Process-oriented

Basic technical knowledge and experience working with Operating systems management, LAN and WAN networking technologies, Web Technologies, Firewall and Security products

📌 Hiring for Leading companies / Change manager (Mumbai)
🏢 Acura Solution
📍 Mumbai