Duties and Responsibilities: Ensure accurate and timely customized invoicing to Volt's customers in required format. Coordinate these activities with branch offices, corporate departments and other SAS as required. Monitor aging for assigned accounts, work with collections to address past due aging.
Ownership of accounts assigned for billing. Reconcile self-billed accounts and monitor aging for successful and timely collection. Identify trends and recurring issues, if any, in customer billing and escalate as necessary for process improvements.
Resolve issues/concerns as they arise and on a proactive basis with in-house staff, branch staff, corporate staff, and customers as needed. Communicate with corporate departments,
branches and customers as needed to improve processes, cash flow and customer requirements. Submit to Billing Recon Manager reconciliations of A/R aging and status of special projects.
Participate in monthly and year-end accrual process, research questions for auditor as required. Any other duties as required for the quality performance of the SAS.