Head of Quality Assurance – Outsourcing Operations

Location: Bangalore (with travel to East, Southeast, and West Asia, global vendor sites, USA and LATAM)

Company: Pakka

Team: USA Commercial

Industry: Sustainable Packaging / Food Service Ware / Manufacturing

Job Type: Full-Time

About Us

At Pakka, we are committed to delivering eco-friendly, compostable packaging solutions that meet the highest standards of quality and sustainability. As we scale our operations globally, we are looking for a Quality Assurance Head to lead and elevate our QA systems across outsourced manufacturing partners.

Your Mission

As the Head of Quality Assurance – Outsourcing Operations, you will be responsible for designing and implementing a robust, multi-tiered quality assurance system that ensures all sourced materials, manufacturing processes, and final products, supporting global norms and methods.

Key Responsibilities

- QA & QC for outsourcing operations including global vendor sites.

- Develop and implement a four-tiered QA system tailored to vendor operations.

- Lead product launches using best-in-class project management and the five-stage gate process.

- Reduce rework, waste, and non-conformance through in-line QA checkpoints and process controls.

- Investigate and resolve quality complaints with structured root cause analysis and preventive actions.

- Collaborate cross-functionally with procurement, logistics, production, and R&D; teams.

- Ensure vendor qualification, audits,



and corrective actions are executed effectively.

- Maintain compliance with international certifications and regulatory standards.

- Support technical services for sales, marketing, and customer-facing teams.

What You Bring

- Bachelor’s degree in Chemical Engineering, Industrial Engineering, Food Technology, or related field (Master’s in Quality Management or Operations preferred).

- 10+ years of progressive experience in QA/QC, ideally in manufacturing, food packaging, FMCG, or industrial sectors.

- Proven experience in building or scaling QA systems in rapid-growing environments.

- Strong background in supplier quality assurance and project management.

- Experience working in multinational or export-oriented environments, especially in the Americas.

- Proficiency in statistical tools, design of experiments, and quality documentation systems.

Why Join Us?

- At Pakka, we believe in doing business that’s good for people and the planet. Our global team is united by a shared commitment to innovation, integrity, and impact

- Be a key leader in a mission-driven company shaping the future of sustainable packaging.

- Work with a global team committed to innovation, quality, and environmental impact.

- Lead initiatives that directly influence product excellence and customer satisfaction.

Ready to raise the bar in quality assurance?

Apply now and help Pakka deliver excellence—every time.

📌 Head of Quality Assurance – Outsourcing Operations (Bengaluru)
🏢 Pakka
📍 Bengaluru