We're looking for a Senior Manager, IT Shared Services
This role is Office Based, Hyderabad Office
CORNERSTONE ONDEMAND
Senior Manager – QA & DevOps
Enterprise Applications | Hyderabad, India | Full time

ROLE OVERVIEW
We are building a world-class QA and DevOps capability within Enterprise Applications. As Senior Manager – QA & DevOps, you will be the founding offshore leader for this function, reporting to the VP of Enterprise Applications based in the US. You will establish shift-left testing practices, build CI/CD pipelines, and lead a team of QA engineers and DevOps practitioners supporting our GTM, Finance, Internal AI systems, and HR technology platforms — including Salesforce (CRM/CPQ/Agentforce/Services/PRM), Oracle Fusion, Internal AI tools/systems, MuleSoft, and Snowflake

In this role you will...
QA Strategy & Shift-Left Testing
- Design and own the enterprise QA strategy across Salesforce, Oracle Fusion, Internal AI systems, MuleSoft, and Snowflake platforms.
- Champion shift-left testing: embed QA into sprint ceremonies, story refinement,



and acceptance criteria definition.
- Build automated regression, smoke, and integration test suites targeting 70–80% automation coverage within 12 months.
- Define and track QA KPIs: defect escape rate, test cycle time, automation coverage %, and PO testing effort reduction.
- Establish a Center of Excellence (CoE) for QA tooling (Selenium, Provar, Copado Robotic Testing, or equivalent).

DevOps & CI/CD Pipeline Engineering
- Design and implement CI/CD pipelines for Salesforce (Gearset/Copado/AutoRABIT), MuleSoft, and custom integrations.
- Govern environment management, sandbox strategy, and release orchestration across Dev → UAT → Staging → Production.
- Own DORA metrics (deployment frequency, lead time, MTTR, change failure rate) and drive continuous improvement.
- Lead Bitbucket/GitHub branch strategy, PR governance, and automated code quality gates.
- Partner with Platform and Architecture leads to embed DevSecO

📌 Senior Manager, IT Shared Services (Hyderabad)
🏢 Cornerstone OnDemand
📍 Hyderabad