We are hiring a seasoned ServiceNow ITOM Architect to lead the end-to-end architecture, design, and implementation of IT Operations Management solutions. The ideal candidate will have deep platform knowledge, robust architectural principles, and hands-on expertise in building scalable and integrated ITOM solutions that improve visibility and operational efficiency.
Requirements
Required Skills
- 8–12 years of total IT experience, with 5+ years in ServiceNow ITOM.
- Deep expertise in Discovery, Service Mapping, and Event Management modules.
- Strong knowledge of MID Server architecture, probes, sensors, identifiers, and CI class models.
- Experience in designing and maintaining CMDB data integrity and reconciliation logic.
- Proven experience integrating ServiceNow with monitoring tools (e.g., SolarWinds, SCOM, Dynatrace, Splunk).
- Ability to define ITOM roadmaps, lead client discussions, and guide technical teams.
- Proficiency in scripting (JavaScript), Flow Designer, and automation policies.
- ServiceNow certifications such as CIS–ITOM, CSA, or CTA are highly desirable.
- Excellent communication, leadership, and stakeholder management skills.
📌 ServiceNow Architect (Coimbatore)
🏢 QBrainX India
📍 Coimbatore
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