Job Title:
Technical Writer - Tech Support Documentation | Content development | 2-5y
About Skyhigh Security:
Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.

Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun), we strive to be an interactive and engaging place where you can be your authentic self.

We are on these too Follow us on LinkedIn and Twitter@SkyhighSecurity.

Role Overview:
The Technical Writer will be responsible for creating, updating,



and maintaining high-quality technical documentation that empowers our Technical Support team and our customers to quickly and effectively resolve product issues. This role is crucial in translating complex technical information and support best practices into explicit, concise, and user-friendly knowledge base articles, troubleshooting guides, and internal support procedures.

About the role:

The Technical Writer will be responsible for creating, updating, and maintaining high-quality technical documentation that empowers our Technical Support team and our customers to quickly and effectively resolve product issues. This role is crucial in translating complex technical information and support best practices into clear, concise, and user-friendly knowledge base articles, troubleshooting guides, and internal support procedures.

Key Responsibilities
- Write and edit customer-facing and internal technical support content, including FAQ articles, troubleshooting guides, how-to tutorials, and known issue

📌 Technical Writer (Bengaluru)
🏢 Trellix
📍 Bengaluru