About the Role

We are seeking a Sr. ServiceNow HRSD Developer to serve as FME's primary internal technical resource for our HRSD implementation as the client-side integration specialist and ServiceNow developer

Fresenius Medical Care is a global leader in renal care products and services, dedicated to improving patient quality of life. Our Enterprise Tools team owns the ServiceNow platform and is undertaking a major HRSD implementation to replace the legacy Dovetail case management system along with People Doc with a modern, scalable, employee-centric HR service delivery platform.

Key capabilities will include Employee Relations, Employee Center Pro, HR Agent Workspace, Employee Document Management (replacing PeopleDoc and OnBase), Knowledge Management (with SharePoint external source), Universal Requests, Workday HCM integration, Internationalization (3 languages), Agile Translations, Data Migration from Dovetail, and OCM.

Key Responsibilities

HRSD Capabilities
- Serve as FME's Integration Specialist and ServiceNow Developer for HRSD.




- Manage the Workday HCM integration development: API endpoints, OAuth credentials, OOB flow/subflow/action configuration (Spoke, RaaS), data mapping and transform maps, and integration scheduling.
- Review and validate all configurations across Case Management (40 HR services, 50 assignment rules, 28 SLAs), Employee Relations, Employee Center Pro, HR Agent Workspace, Universal Requests, and EDM.
- Support Employee Document Management configuration: Document Types, Security Policies, Retention Policies, Advanced Forms templates (low/medium/high complexity), and Bulk Document Import from PeopleDoc and OnBase via SFTP.
- Support Knowledge Management configuration: Knowledge Bases, Categories, Workflows, Article imports (up to 100), and SharePoint External Content Integration.
- Own Internationalization and Dynamic Translation configuration: localization properties, language activation (up to 3 + English), field/label export/impor

📌 Sr. ServiceNow Developer (Bengaluru)
🏢 Fresenius Medical Care
📍 Bengaluru