Business Support Specialist (Bengaluru)

Business Support Specialist (Bengaluru)

17 Aug
|
Computacenter
|
Bengaluru

17 Aug

Computacenter

Bengaluru

Location: IN - Bangalore 24/7 | Job-ID: 218891 | Contract type: Standard | Business Unit: Business Operations & Administration

Life on the Team

The Governance Analyst plays a key role in establishing and operating effective governance and performance management across GIS. This role ensures that governance frameworks, decision-making structures, and performance reporting are transparent, consistent, and aligned to strategic objectives. It combines governance coordination with performance insight, providing leadership with accurate, structured, and actionable visibility of delivery, risk, and performance. You will support the ongoing evolution of frameworks, helping to embed data-driven governance and continuous improvement across GIS.

What You'll Do

Governance Framework & Operations
- Support the design and continuous improvement of governance frameworks, forums, and decision-making structures
- Maintain governance artefacts (e.g. policies, standards, Terms of Reference, RACI, action logs)
- Coordinate governance cycles, including meeting packs, approvals, decisions,



and action tracking
- Ensure governance processes are consistently applied and aligned across GIS

Performance Management & Reporting
- Produce clear, timely reporting for leadership and governance forums
- Define and maintain KPI frameworks, reporting standards, and balanced scorecards
- Support development of dashboards and performance outputs (e.g. Power BI, Excel)
- Ensure reporting provides meaningful insight into delivery performance, risk, and priorities

Insight & Decision Support
- Translate performance data into clear insights, trends, and recommendations
- Support governance discussions by highlighting risks, dependencies, and areas requiring attention
- Contribute to forward-looking performance analysis to support decision-making

Data Quality & Assurance
- Ensure accuracy, consistency, and completeness of performance data across reporting cycles
- Perform quality assurance across governance s

📌 Business Support Specialist (Bengaluru)
🏢 Computacenter
📍 Bengaluru

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