City : Mohali
State : Punjab (IN-PB)
Country : India (IN)
Requisition Number: 46137
Job Description
Business Title
Manager BT Quality Assurance
Global Job Title
Global Function
Business Technology
Global Department
BT Enterprise Architecture and Digital Enablement
Organizational Level
Country/Region
Mohali
Reporting to:
Director Quality Assurance CoE
Size of team reporting in and type
from 3 to 7
Role Purpose Statement
The Manager BT Quality Assurance Manager demonstrates a high level of professionalism, prioritizing the implementation and continuous improvement of software quality assurance and quality engineering practices within the Quality Assurance Center of Excellence (CoE).
This role is responsible for establishing and scaling software QA processes, ensuring adherence to industry standards and organizational guidelines, and driving the adoption of contemporary software quality methodologies across teams. The BT QA Manager oversees and develops QA resources, leads software quality reviews and audits,
fosters a culture of quality and engineering excellence, and drives process optimization through automation and data‑driven insights. The role collaborates closely with cross‑functional technology and product teams to ensure that software products meet or exceed customer expectations, functional requirements, and engineering quality standards.
Main Accountabilities
Hire, onboard, train, and manage the QA team, including full‑time staff and contractors, overseeing their development and optimal resource allocation for projects.
Oversee the execution of all testing activities (manual / automation / performance) across the software development lifecycle, managing continuous improvement initiatives.
Implement and maintain quality assurance and test management systems, QA processes & policies and automation best practices ensuring adherence to established standards and procedures.
Manage the selection, integration, and utilization of testing tools, technologies (in