Description
- Learn about and maintain a solid working knowledge of how the Client Delivery Team is structured and operates (process & procedure) to effectively support contract resources at a variety of clients.
- Facilitate onboarding to new hires and provide an in-person or virtual orientation explaining advantages, various policies, and procedures for both Artech & the client they are supporting.
- Work with IT specialists to issue proper equipment to consultants prior to their first day of work.
- Coordinate with HR to answer benefits questions.
- Maintain database for clients and consultants.
- Coordinate the resolution of consultants’ expense reimbursement/payroll/PTO/invoicing issues with finance, utilizing the defined process and procedures.
- Conduct touch-base calls to all consultants on a regular basis to check in,



discuss their issues/concerns and inquire about referrals.
- Counsel consultants in case of client escalations and issues.
- Coordinate all consultant terminations/departures, to include notification, asset return (if applicable) and advising on back-fill opportunities.
- Build relationships with consultants and help in redeployment at project end.
- Responsible for updating applicant tracking system to note meaningful consultant communications.
- Responsible for managing all Artech profiles in client Vendor Management System (VMS) tools.
- Conduct quarterly virtual or in-person (if applicable) Happy Hours to build relationships with contractors.
- Create and maintain all TMS SOP documentation.

📌 Executive - Human Resource (India)
🏢 Artech Infosystems
📍 India