About the Role A prestigious 4-star luxury hotel in Northwest Delhi is seeking a energetic Front Office Manager to lead guest services and ensure seamless front desk operations. This is a key leadership role requiring a blend of hospitality expertise, team management, and guest-centric professionalism.

Key Responsibilities

- Oversee daily front office operations, ensuring exceptional guest experiences.

- Lead, train, and motivate the front office team to deliver service excellence.

- Manage reservations, check-ins, and check-outs with efficiency and warmth.

- Coordinate with other departments to maintain smooth hotel operations.

- Handle guest feedback and resolve issues with professionalism.

- Maintain records, reports, and compliance with hotel standards.

Candidate Profile

- Proven experience in front office management within luxury hotels.

- Strong leadership and communication skills.

- Ability to manage high guest volumes with grace and efficiency.

- Knowledge of hotel management systems and reservation platforms.

- A guest-first mindset with attention to detail and problem-solving ability.

Location: Northwest Delhi

Hotel Category: 4-Star Luxury

📌 Front Office Manager (Delhi)
🏢 Eclat Hospitality
📍 Delhi