Manager, Site Reliability Engineering – Shared Services

We are seeking an experienced technical and people leader to join our Risk Intelligence Site Reliability Engineering team as Manager – Site Reliability Engineering (SRE). This role is responsible for the reliability and performance of shared services platforms underpinning critical authentication, API, data intelligence, and data warehouse capabilities.

You will lead a high-performing SRE team, ensuring these platforms meet high availability, scalability, security, and compliance standards in line with our global Risk Intelligence offerings. The role combines hands-on technical leadership with end-to-end ownership of reliability, incident management, and operational excellence.

Working closely with product engineering, data, and risk team members, you will drive a product-led SRE approach embedding resilience, observability, and automation into the platform lifecycle while supporting a unified, scalable operating model across all Risk Intelligence products.

Key Responsibilities

Technical Leadership & Platform Reliability




- Own 24×7 reliability and operational excellence for Shared Services platforms (Risk Intelligence Hub, Risk Intelligence Hyper Gateway, Risk Intelligence Lakehouse), ensuring high availability, performance, and security.
- Define, implement, and continuously improve SLIs, SLOs, and error budgets aligned to business criticality and customer impact.
- • Lead major incident response as Incident Commander; drive blameless post-incident reviews and ensure learnings translate into systemic improvements.
- Champion an automation-first approach across incident response, deployment, monitoring, compliance, and operational workflows.
- Partner with platform and product engineering teams to embed non-functional requirements (reliability, scalability, security, observability) early in the SDLC.
- Co-own the cloud reliability roadmap, driving standardisation of observability, alerting, ITSM, and incid

📌 Manager, Site Reliability Engineering (Bengaluru)
🏢 London Stock Exchange Group
📍 Bengaluru