Customer Facing: Yes - Both
Work Shifts (EST): 8am - 5pm
PSA: AutoTask
RMM: Datto RMM
Select the top 3 Skills Sets in Order of Priority
Skill Set #1: Server and network alert management and remediation
Skill Set #2: AD user account management
Skill Set #3: Advanced desktop troubleshooting
Additional Information: I selected "Yes-Both" for Customer Facing, but in reality, 90% of the work will be with our internal technicians ONLY. Maybe a few emails or teams calls with clients if need. Definitely a LOT more email communication directly with clients when needed.
📌 CMIT Solutions of Cleveland Downtown (Kishangarh)
🏢 IT BY DESIGN
📍 Kishangarh
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