Job Summary
We are seeking a highly skilled ServiceNow Architect to join our team. The ideal candidate will be responsible for designing and implementing solutions on the ServiceNow platform, ensuring alignment with business requirements and best practices.
Reporting to the Global Head of ITSM, the Service NOW Architect will design and develop solutions for the ServiceNow platform, including workflows, integrations, and custom applications. He will provide technical leadership and strategic recommendations, participate in requirement analysis, and create technical documentation. Collaboration with stakeholders, team members, and clients is key to ensuring successful project delivery. He will also monitor performance, manage upgrade cycles, and propose integrations with other tools and systems.

Key Responsibilities
- Solution Design: Develop and design solutions for the ServiceNow platform, including workflows, integrations, and custom applications.
- Technical Leadership: Provide domain, architecture, and technical aspects of projects to clients and stakeholders.




- Strategic Recommendations: Offer strategic advice on technical best practices and industry trends.
- Requirement Analysis: Participate in requirement gathering meetings and provide inputs to developers based on the requirements.
- Documentation: Create technical documentation, including process flows, design documents, and implementation guides.
- Collaboration: Work closely with stakeholders, team members, and clients to ensure successful project delivery.
- Performance Monitoring: Keep track of instance performance and propose improvements to enhance end-user experience.
- Upgrade Management: Manage upgrade cycles and implement recent release functionalities.
- Integration: Propose and implement integrations with other tools and systems.

Qualifications & Experience
- Education: Bachelor's degree in Computer Science, Information Technology, or related field.
- Certifications: ServiceNow Certified System A

📌 Service Now Architect (Bengaluru)
🏢 Aliaxis
📍 Bengaluru