Job Title: Lead Specialist GES S2P Procurement Ops
Location: Hyderabad, India
The Lead Specialist – GES Procurement & Supply Chain (P2P) acts as the primary point of contact for all Procure‑to‑Pay (P2P) operations, ensuring seamless purchasing, timely invoice processing, and strong stakeholder engagement. This role owns end‑to‑end P2P performance, drives operational excellence, resolves escalations, and supports automation and process standardization. By liaising closely with internal teams and external suppliers, the Lead Specialist enhances compliance, improves service delivery, and contributes to the efficiency and scalability of the global P2P function.
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.
Your key responsibilities
- Serve as the primary P2P point of contact, handling escalations, exceptions,
and daily operational queries from stakeholders and suppliers.
- Resolve blocked invoices, urgent payment issues, GR/IR discrepancies, and ensure timely procurement and delivery of goods/services.
- Lead P2P operational meetings, support requisitioners, and deliver process trainings for budget holders and controllers.
- Handle vendor and internal customer tickets, support supplier calls, and coordinate vendor verification processes.
- Drive process optimization by performing root‑cause analysis, identifying bottlenecks, and supporting workflow standardization.
- Support automation initiatives to enhance efficiency, improve transaction accuracy, and scale P2P operations.
We Bring
- A purpose-led, performance-driven work environment.
- Opportunities to lead complex workplace operations and projects.
- A collaborative culture that values innovation and operational excellence.
- Growth opportunities acro
📌 Lead Specialist GESP Procurement Ops (Hyderabad)
🏢 DSM
📍 Hyderabad