Job Title: Travel Consultant
Job Summary:
We are seeking a highly motivated and customer-oriented B2B Agent to join our team and provide exceptional support to our clients for hotel reservations. As a B2B Agent, you will be responsible for assisting our business clients with their hotel bookings, ensuring a seamless and personalized experience. Your primary focus will be to build strong relationships with clients, understand their specific needs, and provide them with expert guidance and assistance throughout the reservation process. This role requires excellent communication skills, a strong attention to detail, and a passion for delivering exceptional customer service.
Responsibilities:
- Serve as the main point of contact for B2B clients regarding hotel reservations, addressing their inquiries and providing expert advice.
- Understand the specific requirements and preferences of clients, and offer suitable hotel options based on their needs, budgets, and desired locations.
- Utilize various booking platforms and systems to search for available hotels, check rates,



and make reservations on behalf of clients.
- Coordinate with hotels, ensuring accurate booking information, availability, and special requests are communicated effectively.
- Proactively identify and resolve any issues or challenges related to hotel reservations, ensuring customer satisfaction.
- Build and maintain strong relationships with clients, providing ongoing support and acting as a trusted advisor for their hotel bookings.
- Stay up-to-date with industry trends, current hotel offerings, and market changes to provide valuable insights and recommendations to clients.
- Maintain accurate records of client interactions, bookings, and other relevant information in the CRM system.
- Meet or exceed individual and team targets for customer satisfaction, sales, and revenue generation.

Requirements:
- High school diploma or equivalent; bachelor's degree in hospitality, tourism, or a related field is prefer

📌 Travel Consultant (Gurugram)
🏢 EevolveX
📍 Gurugram