Job Summary:

The Shared Services Analyst I provides support for HR activities with strong emphasis on Total Rewards/Talent, being the key contact for matters relating to process excellence and support. The specialist will provide day-to-day support for escalated HR inquiries and support scheduled and ad hoc data requests from partners. Requires robust collaboration, attention to detail, and superior service delivery qualities.

Responsibilities:

30% Supports administration activities, such as Workday, records upkeep, ad hoc reporting, data auditing, and general recordkeeping, and recommends ways to improve and standardize work to support automation where feasible.

15% Resolves Tier 1 and Tier 2 inquiries and collaborates with COE stakeholders for quick and effective resolution.

15% Supports programs and campaign rollouts by participating in solution review, testing, and knowledge article creation. Assists in maintaining course catalogue, logistics, and enrollment.





10% Compiles reporting and trend analysis supporting internal practice and program KPIs to help inform COE of program success and trending issues.

10% Identifies opportunities for continuous improvement initiatives and proposes solutions and ideas to find more efficient ways to deliver HR support to candidates, employees, and people leaders.

5% Builds and maintains relationships with key stakeholder groups.

5% Supports vendor-invoice processes in Ariba.

5% Performs other duties as assigned, such as special projects and initiatives related to the role. May choose to participate in non-related initiatives as part of growth and learning objective. Understands the need for appropriate data privacy protections when working with employee data.

5% Performs other duties as assigned.

Additional Requirements:
• Bachelor’s degree, applicable certification or equivalent experience.
• 3+ years HR experience, preferably in Total Rewards/Talent.
• Must have excellent writing and communication skills. Above a

📌 HR Shared Service Analyst (Bengaluru)
🏢 Columbia Sportswear
📍 Bengaluru