Company Overview:
Airstriprealtech is a leading airport management company that provides exceptional services to travelers at Chandigarh International Airport. We are committed to delivering a seamless and hassle-free experience to all our passengers.
Job Overview:
We are currently seeking dedicated and customer-oriented individuals to join our team as Airport Check-in & Passenger Handling Staff. As a member of our team, you will be responsible for ensuring a smooth check-in process and providing productive and friendly service to our passengers.
Key Responsibilities:
- Greet passengers and assist them with the check-in process
- Verify travel documents and ensure compliance with airport security regulations
- Handle baggage and ensure it is properly tagged and loaded onto the correct flight
- Assist passengers with special needs or requests, such as wheelchair assistance or meal accommodations
- Answer any questions or concerns from passengers and provide helpful information about the airport and their flight
- Collaborate with other airport staff to ensure timely departures and arrivals
- Handle any issues or complaints from passengers in a professional and efficient manner
- Follow all safety and security procedures to ensure a safe and secure environment for all passengers
- Keep the check-in counters and surrounding areas clean and organized
- Perform any other duties assigned by the airport management team
Requirements:
- High school diploma or equivalent
- Previous experience in customer service or hospitality is preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Strong problem-solving and decision-making skills
- Must be able to work flexible hours, including nights, weekends, and holidays
- Physically fit and able to lift heavy baggage when needed
- Must be able to pass a background check and obtain necessary security clearances