Description

Primary Roles & Responsibilities

· Processing and submitting invoices on a daily basis.

· Examine customer invoices prior to being sent for accuracy by checking the address, coding and quote numbers as well as confirming that all backup information is present and correct.

· Assist the Client Invoicing Analyst with month end tasks assigned to help with the closing process.

· Verify and examine unbilled reports from respective ERP.

· Work cross-functionally within the SDO, Customer Service Representative and Dispatch Teams to ensure billing accuracy.

· Follow up on outstanding invoicing issues for resolution to meet internal and external deadlines and to minimize business and legal risk.

· Impeccable attention to detail and solid organizational skills.

· Handling proof of deliveries and invoicing based on what has been received.

· Partner with Sales Team, SDO, FSO, or PMO to obtain missing proof of delivery documents.

· Maintaining various billing reports.

· Creating advance/manual invoices as requested by the Sales Team or customer.





· Responding to employee and customer emails.

· Following up with vendors to obtain vendor invoices.

· Obtain necessary information/documents for open orders and obtain documents needed to invoice these orders.

· Reviewing and identifying orders that require additional follow-up.

· Research customer invoice disputes.

· Prepare invoice credits as necessary.

· Close tickets as necessary according to customer maintenance agreements.

· Ensures documentation is maintained and properly stored.

· Responds to general customer, vendor and Team Member questions as they relate to invoicing transactions.

· Performs general analysis and provides current and historical information as requested.

· Informs or escalates problems/issues to appropriate source for timely resolution.

Knowledge, Skills, Abilities

· Proficiency with MS Office Suite, especially Excel.

· Proficiency with Accounting Systems Software.

· Abili

📌 Client Invoicing Coordinator (Bengaluru)
🏢 Black Box
📍 Bengaluru