Company Overview:
Airstriprealtech is a leading aviation company based in Nashik, Maharashtra, India. We provide a wide range of services including ground handling, cargo handling, and passenger services to various airlines. With a solid focus on customer satisfaction and safety, we are continuously expanding our operations and are looking for enthusiastic individuals to join our team.
Job Description:
We are currently hiring freshers for the position of Airport Ground Staff. As a part of the ground staff team, you will be responsible for assisting passengers and ensuring a smooth and efficient operation of airport services. Your primary role will be to provide excellent customer service and maintain a safe and secure environment for all passengers and staff.
Key Responsibilities:
- Greeting and welcoming passengers, and assisting them with check-in, baggage drop, and other airport procedures.
- Providing information and assistance to passengers regarding flight schedules, boarding gates, and other airport facilities.
- Conducting security checks and screening of passengers and their baggage.
- Assisting passengers with special needs, such as unaccompanied minors, elderly or disabled passengers.
- Handling and resolving customer complaints and queries in a professional and timely manner.
- Ensuring the safety and security of the airport premises by monitoring and reporting any suspicious activities.
- Coordinating with other airport staff, including ground crew, cabin crew, and airline officials, to ensure a smooth operation.
- Maintaining accurate records of passenger information and flight details.
Qualifications and Skills:
- High school diploma or equivalent.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced and agile environment.
- Basic computer skills and knowledge of airport systems and procedures.
- Physically fit and able to stand for long periods of time.
- Willingness to work in