Position: Stylist
This role will be responsible for engaging with our customers to provide an
exceptional experience in-store.
ABOUT THE ROLE:
• Help clients with designing their shirts basis their tastes and preferences.
• Understanding of fabrics and customizations and conveying the same to
clients
• Understand customer issues over time and develop solutions to pre-empt
customer needs and questions.
• Updating system with orders, customer details and communicating with
the production team on order fulfilment.
• Provide customer care to customers by email and phone as and when
required.
• Liaise with our in-store master tailors to take measurements and fix
individual customer issues.
• Daily Cash & Bank transactions
• Visual merchandising and store display.
ABOUT YOU:
• 3+ years experience in customer service in the hospitality sector. Any
experience in retail is a bonus.
• Proficient in MS Office – Excel, Word and email.
• Exceptional communication skills, both written and verbal
• Customer service oriented with a natural desire to care for the needs of
others
• Deep desire to put drive & effort into your work
• Knowledge and passion for men's fashion and style trends
• Knowledge about men's tailoring, pattern design, garment alterations, and
fabrics preferred
Job Location:
Across Mumbai, Bangalore, Delhi and NCR, Pune, Hyderabad, Ahmedabad,
Jaipur and Kolkata.