17 Aug
|
Facctum It Solutions India
|
Pune
17 Aug
Facctum It Solutions India
Pune
Role Summary
This is not a project coordination
role. The successful candidate will be responsible for driving complex client
implementations from mobilisation through to go-live and post-go-live
transition. The role requires solid ownership, technical understanding,
documentation discipline, stakeholder management and the ability to bring
structure and control to multi-product client deliveries. The Technical
Delivery Manager will sit at the centre of Product, Engineering, DevOps, QA,
Support, Customer Success, Leadership and client stakeholders. They will be
expected to manage detailed implementation plans, technical dependencies,
risks, actions, decisions, client communications and go-live readiness.
The ideal candidate does not need to
be a developer, but must be technically literate enough to understand APIs,
integrations, data flows, environments, authentication, releases, testing and
production readiness. They must be able to challenge vague updates, identify
missing dependencies, escalate risks early and communicate clearly with both
technical and non-technical stakeholders.
What You Will Be Responsible For
Client Implementation Delivery
You will lead end-to-end client
implementations, ensuring that delivery is properly planned, documented,
tracked and driven to closure. Key responsibilities include:
- Owning
detailed implementation plans covering scope, milestones, deliverables,
dependencies, risks, issues, actions, owners and target dates.
- Coordinating
multiple product and technical workstreams across customer screening,
transaction screening, list management, integrations, reporting,
configuration and release activity.
- Ensuring
implementation plans are realistic, dependency driven and aligned with
client expectations, contractual commitments and internal delivery
capacity.
- Driving
internal teams to close actions, blockers and decisions, ensuring that
nothing is left undocumented or unowned.
- Capturing
and tracking client commitments to ensure
📌 Technical Delivery Manager (Pune)
🏢 Facctum It Solutions India
📍 Pune