Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
VOIS #BeUnrivalled #CreateTheFuture

About this Role





We are seeking a senior SAP service delivery professional to lead Change Operations within a complex, multi-location workplace. This role is responsible for governing and optimising change management practices, ensuring compliance, risk control, and service excellence while leading large, diverse delivery teams. The individual will play a critical role in strengthening governance, driving operational efficiency, and engaging senior stakeholders across the organisation.

What you will do
- Lead and manage SAP Change Operations with accountability for large teams of 20+ resources across multiple locations and technology skills.
- Own and continuously improve Change governance, CAB operations, risk and impact assessments, and end-to-end stakeholder engagement.
- Ensure strong adherence to ITIL Change Management practices, including standard, normal, and emergency change handling and CAB discipline.

📌 EVO SAP Changement Management Lead (India)
🏢 Vodafone
📍 India