Responsible for booking/cancelling and amending air, car, hotel, limo, ferry and any other travel related customer query received via emails or phones
Qualifying Criteria
- Resources with Travel process experience who quality as B1-5 & above on CEF assessment can be showcased to the Operations Team
- Candidate shall have an expenience of at least 2 year in travel industry.
Education requirement
- Graduation
Work experience requirement
- Good fare/travel knowledge along with GDS expenience | Sabre, Gotles preferablet it candidate has travel background
- GDS as well as travel booking on GDS experience preterred
- Flexible with rotational shift timings
- Valuable communication skills
List of questions
- Capital of Country
- Type of Journey's
- Understanding of IATA & IATA Areas
- Routing Scenario (Eg:
Give any 3-4 airports and ask candidate to prepare a logical route)
- Airlines Hubs, Major Airlines
- Difference between Stop-over & Connection
- Difference between Direct & Indirect Flight
- Difference between Re-issuance & Re-validation
- Difference between OSI & SSR Remarks
- GDS Commands like:
- How to pull availability between specific city pair
- Price an itinerary
- Fare rules
Re-issuance: WFRF entry + Steps one follow to check
Kindly also share your updated Resume and PAN Number for us to upload your resume on the Exl Portal.