We are seeking a agile and style-savvy Store Manager to lead our fashion retail store. The ideal candidate will be responsible for delivering exceptional customer experiences, driving sales performance, managing visual merchandising, and leading a motivated team. This role requires a passion for fashion, strong leadership, and a keen eye for trends and customer preferences.
Key Responsibilities:
Sales & Customer Experience
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Drive sales to achieve and exceed store targets and KPIs (conversion rate, average basket size, UPT, etc.).
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Deliver an exceptional and consistent customer experience aligned with the brand image.
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Handle escalated customer issues with professionalism and poise.
Team Leadership & Management
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Recruit, train, motivate, and develop store staff to perform at their best.
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Schedule and manage staff rosters to optimize coverage and productivity.
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Conduct regular team briefings and performance reviews.
Visual Merchandising & Store Presentation
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Maintain high visual merchandising standards in line with brand guidelines.
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Execute seasonal floor sets, promotions, and product launches effectively.
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Ensure the store is clean, organized, and reflective of the latest trends.