Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Underwriting Supervisor
Supervisor Credit Risk
About your role:
Credit Risk teams at Fiserv help protect the business by evaluating risk, supporting sound decisioning, and maintaining operational controls across client and merchant activities.
In this role, you will supervise a credit risk operations team responsible for day-to-day workflow execution, decision quality, and adherence to risk and compliance standards. You will help drive consistent risk-based outcomes, operational performance, and team development in support of business objectives.
What you will do
- Lead and develop an assigned credit risk operations team, which may include risk investigations, underwriting, triage, merchant review, or related workflows.
- Oversee daily workload, queue management, service levels, quality standards, and business objectives to ensure timely and accurate risk decisions.
- Coach and mentor team members, providing performance feedback, decisioning guidance, and support for growth opportunities and development.
- Review escalated cases and complex risk scenarios, helping teams apply policies, procedures, and sound judgment to support consistent outcomes.
- Analyze operational and risk performance trends, identify root causes, and implement solutions that improve quality, efficiency, and control effectiveness.
- Partner with internal stakeholders across credit risk, operations, sales, compliance, and product teams to resolve issues, optimize processes, and suppo
📌 Underwriting Supervisor (Thane)
🏢 Fiserv
📍 Thane