- Coordinate with clients to understand their concerns and align services or products to their needs
- Receive inbound calls, filter positive leads, and route them to the relevant sales team
- Maintain and update the CRM system to ensure an effective and efficient sales funnel
- Follow up on sales inquiries received via website chats, emails, and inbound calls
- Advise customers on suitable products and dealer selection based on their requirements
- Develop in-depth knowledge of product features and advantages to assist customers effectively
- Support the organization of promotional events to engage and attract prospective customers
- Ensure a high-performing customer service system is maintained at all times
- Collaborate with team members across departments and managerial levels effectively
- Manage and monitor the company's presence on social media platforms such as Instagram and Facebook
📌 Executive-CRM (Bengaluru)
🏢 Kbros Aristo India
📍 Bengaluru
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