Overview

Technology skills, Competencies, Experience and Responsibilities:

- Adopt at Configurations of latest MS Dynamics 365 both CRM Online and

On Premise.

- Adopt at MS Dynamics 365 Customizations like Plug-in development,

Workflow, ASP.Net, Reports, MS Azure Integrations.

- Adopt at building Extensions utilizing Web technologies such as

AngularJS, HTML, AJAX, JavaScript, ASP.NET 3.5+, SQL Reporting

Services, XML.

- Adept at building integrations with MS Dynamics CRM.
- Designing, developing, and implementing applications using Power platform (Power Apps, Power BI, and Power Automate)
- Good project communication skills like project status and issues to project managers and other practice leaders as necessary.
- Experience of doing MS CRM implementations across various industry domains.
- Develop SQL scripting and stored procedures to be utilized in the development of CRM software applications.
- Design relational databases to best support application design set forth in functional specifications.
- Provide ongoing support for CRM, Collaboration, and Business

Intelligence applications ensuring overall client satisfaction.

- Create technical specifications based on functional specifications provided by project team business analysts. Technical specifications will be utilized in the design and development of CRM software applications.
- Create unit test plans and perform unit testing to ensure quality of work.
- Work in a project team setting, both with internal team members and client team members.
- Stay abreast of current and upcoming trends and technical capabilities of CRM, Collaboration,



and Business Intelligence software.
- Evaluate and identify other potential service needs for clients.
- Participate in community activities and professional organizations to develop business contact relationships.
- Assist in the sales process by working with the business development team to develop the scope of services and approach to solve client CRM needs.
- Assist in the sales process by providing technical assistance and expertise on sales calls.
- Specific Skills, Education and Experience Requirements:
- Bachelor’s degree in information systems or similar technical background, preferably with CRM, Collaboration, and/or Business

Intelligence knowledge.

- Work experience analysing, designing, developing, implementing and supporting business processes in sales, marketing, and customer service functions.
- Experienced troubleshooting and testing skills.
- Demonstrated ability to implement tools and strategies to ensure a high standard of quality control.
- Demonstrated problem identification/analysis skills.
- Demonstrated communication and organizational skills.
- Ability to handle multiple assignments with minimal supervision.
- Demonstrated software development and systems analysis skills.
- Demonstrated database design and query skills.
- Demonstrated report design and creation skills.
- Demonstrated writing skills
- Ability to build and foster professional business relationships
- Knowledge of industry practices and processes in line with firm’s target market
- Excellent communication – verbal and written.

Nice to have

- MS CRM Certification
- Power platform certification

📌 Engineer Senior - (Bengaluru)
🏢 Wipfli
📍 Bengaluru