About the Role

We are seeking an experienced and driven Senior Enterprise Software Engineer to join our Application Operations (AppOps) team within Global Technology Solutions. In this role, you will be responsible for ensuring the reliability, availability, performance, and security of enterprise applications hosted across AWS and Azure cloud platforms. You will work closely with DevOps, SRE, and Product Engineering teams to support and maintain mission-critical applications, drive operational excellence, and lead incident management and resolution efforts. As a senior member of the team, you will mentor junior engineers, champion automation and continuous improvement, and contribute to architectural and operational decisions that enhance the stability and scalability of our application ecosystem.

Responsibilities
- Manage and support enterprise applications deployed across AWS and Azure environments, ensuring high availability, optimal performance, and adherence to SLA commitments.
- Lead and participate in incident management processes including triage, root cause analysis,



post-incident reviews, and implementation of permanent corrective actions.
- Monitor application health and performance using observability tools such as Application Insights, CloudWatch, Datadog, Splunk, or Grafana, proactively identifying and resolving issues before they impact end users. Collaborate with DevOps teams to manage and optimize CI/CD pipelines using Azure DevOps, Jenkins, or similar platforms, ensuring smooth and reliable application deployments and releases. Support and maintain cloud infrastructure components including EC2, ECS, EKS, Lambda, Auto Scaling Groups, App Services, AKS, Azure Functions, and associated networking and storage resources.
- Drive automation of operational tasks, runbooks, and remediation workflows using scripting languages such as Python, PowerShell, or Bash, and infrastructure-as-code tools such as Terraform, CloudFormation, or ARM templates. Manage

📌 Senior Enterprise Software Engineer (Pune)
🏢 Wolters Kluwer
📍 Pune