Role Summary
The Sales Operations Analyst will support the Entertainment and Automotive Sales team by managing operational processes, ensuring compliance, and driving efficiency across sales workflows. This role requires robust analytical skills, attention to detail, and the ability to collaborate effectively with cross-functional teams including account managers, engineering, finance, legal and compliance teams.
The role will include providing “back office” support to allow sales managers to focus on premium business executions whilst co-coordinating with regional liaison support offices and providing customersupport for other customer accounts globally.
The Analyst is also expected to leverage AI‑powered tools, automation, and data intelligence to optimize sales processes, improve data accuracy, and enhance decision‑making.
Key Responsibilities
The Analyst will split their time and focus across three core areas - 50% IMEA & SEA Support, 25% Europe Support and 25% Office Administration. Details given below:
Customer Service & Licensing Management
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Engage with licensees in India,
MEA, Europe & SEA (inquiries, customer onboarding, vendor set up etc.)
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Manage licensing agreements & royalty reporting processes.
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Attend in-person meetings
Administration, Data Analysis & Reporting
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Work closely with the Finance team (forecasting, revenue analysis, payment tracking)
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Maintain accuracy and consistency of data in Salesforce and Power BI systems.
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Build BI reports to support sales insights, revenue tracking, and operational KPIs.
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Assist in preparation of sales data for quarterly business reviews (QBRs) for the IMEA CP leader.
Process Optimization:
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Develop the necessary understanding of Dolby’s licensed technologies and licensing procedures.
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Drive continuous improvement through experimentation with new AI capabilities in CRM, contract management, and customer engagement.
Office Admin:
- Manage assets and inventory of demo equipment and track its
📌 Dolby Careers Sales Operations Analyst (Mumbai)
🏢 Dolby
📍 Mumbai