The role involves processing customer activation applications for timely and compliant onboarding experience.
Ensure support to sales organization including retailers for quicker customer acquisition.
Key Result Areas/Accountabilities
- Process current activation documents for both prepaid and post paid services
- Approve SIM exchange within TAT through correct approval of customer documents
- Ensure document compliance and actively identify frauds
- Retailer and doc pick-up partner management for effective training on document screening
- Support TERM requirements as per need.
Core Competencies,
Knowledge, Experience
- Should be able to influence and get buy in of cluster sales team on decisions
- Quick thinking to take immediate steps to fix burning issues and challenges in a time bound manner.
- Ability to work with partner teams to get deliveries done or respond responsibly and provide support to other functions.
- Diligent and effective
Must have technical / professional qualifications
- Min Graduate
- Fresher / 06 months of relevant exp
- Diversity candidates preferred
📌 Manager - Activation (India)
🏢 VIL
📍 India
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